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Information Technology
Technology is here and it’s growing at a monstrous rate. Even the new wiz-kid managers and techy hobbyists will admit to being daunted by wading through growth or survival plans littered with CTI, CRM, ADSL, ISDN, WAP, GRPS, 3G COMMS, HTTP, ASP, URL, KMS, XML, HTML … to literally name but a few.
This Zone is for cutting through the science to get to the point of its application. It is about knowing how to use technology to win, keep and grow customers, profitably. But most of all we want you to access practical, succinct, advice from people who really know what they are talking about.
IT Management
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How2 grasp the network-based call centre opportunity (NCC)
How2 manage IT - related risks
How2 manage multiple IT projects
How2 motivate Intranet users to generate returns
How2 set up a successful company Intranet
IT Skills
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On-Line & e-Commerce
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Blog
29 January 2010
This month is all about Performance Management. Wether you are deciding on a process or beginnning your annual reviews, read on to find out more.
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