Privacy Policy
This policy covers all users who register to use the askhow2.com website. It is not necessary
to register in order to gain access to the searching facilities of the site, but access is
restricted to certain areas as referred to in Principle 2 below. Access to askhow2.com is free
of charge to all users. The askhow2.com website is operated by Involve Solutions Limited. We are
committed to protecting your privacy when you are using our online services. To protect your
privacy, we apply five principles which you can read about below.
Principle 1 - Notice
During our registration process, we ask for personal information which both identifies you
and enables us to communicate with you. We also invite you to tell us your interests so that
we can make our communications relevant and interesting for you.
We will use the information you provide only for the following purposes:
To send you newsletters and details of offers and promotions in which we believe you will be interested
To improve the content, design and layout of the askhow2.com website and to facilitate knowledge management
To understand the interests of our registered users
To perform other such general marketing and promotional activities focused on our products and services. We
may also register you for our other services which we feel may be useful or of interest to you
Very occasionally, askhow2.com may share your details with carefully selected third parties. However, if
your communication preferences show that you have chosen NOT to receive information from third parties,
then of course your details will not be shared.
This privacy policy only covers the askhow2.com website at http://www.askhow2.com. Other links within
this site to other websites or framed third party sites within askhow2.com are not covered by this policy.
We may continue to use your personal information for a period after you cease being a registered user.
Principle 2 - Consent and Choice
If you choose not to register or not provide personal information, you may still visit the askhow2.com
website but you will not be able to access the restricted areas available to registered users. By
completing the registration process, you accept the Terms and Conditions described and consent to our
using your information accordingly.
Principle 3 - Access
We have provided an administration service (your account) where you can review your personal information
at any time to ensure it is correct and current. You will be able to update, correct, change or delete
inaccurate details. You have the right to ask for a copy of your personal information on payment of a
small fee.
Principle 4 - Security
We have taken appropriate measures to ensure that your personal information is not unlawfully processed.
askhow2.com uses industry standard practices to safeguard the confidentiality of your personal identifiable
information, including "firewalls" and Secure Socket Layers. askhow2.com treats data as an asset that must
be protected against loss and unauthorised access. However, no information transferred over the Internet
or wireless network can be guaranteed to be completely secure. We employ many different security techniques
to protect such data from unauthorised access by users inside and outside the company.
We will not be transferring your personal information outside of the European Economic Area unless otherwise
specifically advised.
Principle 4.1 - Cookies Our website creates a single cookie on your machine containing session and state
information. The information within this cookie does not include any personal or financial information. Our
website requires cookies to be enabled in the web browser and in any third party security programs to allow
tasks such as registering, logging in and accessing Knowledge Bytes. Please be aware that should cookies be
disabled or blocked by third party software, many of the features of the website will be impaired or
unavailable.
For general information regarding cookies, please visit http://en.wikipedia.org/wiki/HTTP_cookie
Principle 5 - Minors The askhow2.com website is not intended for children and we ask that no-one under the age
of 12 submits personal information to us or uses the site without supervision of a parent or guardian.
Principle 6 - Deletion of your Personal Data We are unable to delete your askhow2.com account information
containing your personal information for a period of 6 years from the date of your last interaction with us
(this could be a sales transaction, a return, or some other interaction with askhow2.com via our Customer
Services team or our online tools). This is because we may need to access historical information for business
reporting purposes. Please note however, that at any point in time you may opt in or out of marketing
communications via the 'your account' section of this website.
Questions If you have any questions about this privacy policy, or the use of your personal information, or
if you wish to request us to stop using your information in any way, please write to:
Data Protection Officer
Involve Solutions Limited
The Studio, Seagrims,
Pincot Lane, Pitchcombe
Gloucestershire
GL6 6LY
If you have any questions for askhow2.com relating to privacy, please send them to this address.
Changes to this policy
If we decide to change this privacy policy, we would post such changes on this page so that you are
always aware of what information we collect, how we use it and under what circumstances we disclose it.